WELCOME TO UTS Transportation Management Providers

Universal Traffic Service is the partner of choice for manufacturers, distributors and importers who seek full-service strategic transportation management. Our services go beyond rates into value-rich areas such as proactive communication, cost management and system integration. As a full-service provider, we help you operate more efficiently, grow profits and satisfy customers.

Preview Our Demo

Preview Our Demo

Partnering with UTS is one of the best business decisions we’ve made.

Leading the 3PL Industry

Our independent approach to supply chain management allows us to:

“I would need to hire four people to do the things UTS does for us. They organized our procurement process and freed up time to focus on high-value projects. They do everything they promised and more.”

Supply Chain Manager
Consumer Products Packaging

“Our customer changed an order and it turned into a RUSH. Somehow your operations team got it picked up during a holiday weekend and for a better price than first quoted. Thank you so much for making my job easier and helping us maintain our high level of customer service.”

Operations Manager
Chemicals Industry

“System integration with UTS makes our order management process even better. We transmit our shipping requirements as orders move through our system, and in return, UTS transmits pricing, carrier, status and invoicing information back to us. These exchanges are integrated seamlessly into our ERP system, which saves us hours of staff time and helps us manage our busy periods.”

Chief Information Officer
Plastics Industry

Gain a Competitive Advantage with a Full Service Supply Chain Management Company

Three Qualities Differentiate UTS

In an industry that has moved largely to automation with limited customer service, UTS stands apart by offering a true full-service partnership. You will have a dedicated UTS account manager, audit specialist, traffic services specialist, claims specialist and client services specialist. This gives you the highest level of knowledge and support throughout the entire shipment life cycle.

Our online tools help you plan, see and measure every aspect of your transportation activity. Proactive tracing gives you an informational advantage while detailed spreadsheets give you granular cost and service data for every shipment.

We strive to prove that UTS delivers more value than any other service provider. This includes regular meetings to review our performance and share new opportunities.

Our Core Values

UTS strives to provide consistent, reliable service that meets or exceeds our customers’ expectations.

Principle centered

We live by our values at UTS and do what we say we will do every time.

Purpose driven

We deliver a full-service supply chain management experience.

Action oriented

We bring high value with strategic solutions and competitive differentiators.

Service minded

We provide expert knowledge and support across the full supply chain.

UTS Is 100% Owned by Its Employees

Our assurance that UTS will remain independent and focused on providing the highest levels of service.

Preview Our Demo

Watch the video for a better understanding of how UTS can help improve your business.

Group 127play-icon

Read Our Blog

See how UTS uses full‐service transportation management to fix your business problems

UTS Corporate Headquarters

Universal Traffic Service, Inc.
P.O. Box 888470
Grand Rapids, MI 49588-8470

  • Phone: (866) 744-7887
  • Fax: (800) 409-6686

UTS Southern Service Center

  • Phone: (888) 202-5128
  • Fax: (800) 409-6686

For Immediate Assistance:

Contact our operations group at (800) 879-4505.