NMFC Changes Are in Effect
See what you need to know as a shipper and how UTS can help you manage these changes.
Universal Traffic Service is the partner of choice for manufacturers, distributors and importers who seek full-service strategic transportation management. Our services go beyond rates into value-rich areas such as proactive communication, cost management and system integration. As a full-service provider, we help you operate more efficiently, grow profits and satisfy customers.
See what you need to know as a shipper and how UTS can help you manage these changes.
Our independent approach to supply chain management allows us to:
“Our customer changed an order and it turned into a RUSH. Somehow your operations team got it picked up during a holiday weekend and for a better price than first quoted. Thank you so much for making my job easier and helping us maintain our high level of customer service.”
“System integration with UTS makes our order management process even better. We transmit our shipping requirements as orders move through our system, and in return, UTS transmits pricing, carrier, status and invoicing information back to us. These exchanges are integrated seamlessly into our ERP system, which saves us hours of staff time and helps us manage our busy periods.”
In an industry that has moved largely to automation with limited customer service, UTS stands apart by offering a true full-service partnership. You will have a dedicated UTS account manager, audit specialist, traffic services specialist, claims specialist and client services specialist. This gives you the highest level of knowledge and support throughout the entire shipment life cycle.
Our online tools help you plan, see and measure every aspect of your transportation activity. Proactive tracing gives you an informational advantage while detailed spreadsheets give you granular cost and service data for every shipment.
We strive to prove that UTS delivers more value than any other service provider. This includes regular meetings to review our performance and share new opportunities.
UTS strives to provide consistent, reliable service that meets or exceeds our customers’ expectations.
We live by our values at UTS and do what we say we will do every time.
We deliver a full-service supply chain management experience.
We bring high value with strategic solutions and competitive differentiators.
We provide expert knowledge and support across the full supply chain.
Our assurance that UTS will remain independent and focused on providing the highest levels of service.
Watch the video for a better understanding of how UTS can help improve your business.
Universal Traffic Service, Inc.
P.O. Box 888470
Grand Rapids, MI 49588-8470
Contact our operations group at (800) 879-4505.
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“I would need to hire four people to do the things UTS does for us. They organized our procurement process and freed up time to focus on high-value projects. They do everything they promised and more.”