About Us

Manufacturers, distributors, and importers partner with Universal Traffic Service for strategic transportation management. Our services go beyond rates into value-rich areas such as proactive communication, cost management, and system integration. As a full-service provider, we help you operate more efficiently, grow profits, and satisfy customers.

Three qualities differentiate UTS:

Service

In an industry that has moved largely to automation with limited customer service, UTS stands apart by offering a true full-service partnership. You will have a dedicated UTS account manager, audit specialist, traffic services specialist, claims specialist, and client services specialist. This gives you the highest level of knowledge and support through the entire shipment life cycle.

Control

Our online tools help you plan, see, and measure every aspect of your transportation activity. Proactive tracing gives you an informational advantage while detailed spreadsheets give you granular cost and service data for every shipment.

Solutions

Every day we strive to prove that UTS delivers more value than any other service provider. This includes regular meetings to review our performance and share new opportunities.

UTS Quality Statement

UTS Quality is in our giving of cheerful, consistent, reliable service that meets or exceeds the expectations of our customers.

Our 4 Core Values

Principle Centered

We do what we say we will do.

Purpose Driven

Our goal: Give you a full-service supply chain management experience.

Service Minded

Get expert knowledge and support across the entire supply chain cycle.

Action Oriented

We distinguish our solutions with strategic services and competitive differentiators so that they deliver a high level of value.

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TEANA is the leading industry association for freight expeditors. Universal Traffic Service has met its Elite Member criteria since the program’s inauguration.

UTS is a member of NASTC and its Best Broker Program, which is comprised of the top 5% of all brokers and supply chain management companies based on service and performance criteria.

UTS has been ISO certified since 1999. Currently we are certified to the ISO 9001:2015 Standard. Our Quality Management System covers our entire operation.

TIA is the professional organization of the outsourced logistics industry. It works with shippers, carriers, governments, and international organizations. TIA is the United States member of the International Federation of Freight Forwarder Associations.

UTS is staffed with Certified Transportation Brokers. The CTB program validates transportation management skills and a comprehensive knowledge of regulatory requirements.

The Transportation Intermediaries Association certifies that UTS meets the criteria for its Performance Certified Program, which includes participation in its Guaranteed Payment Program. UTS carries a $100,000 surety bond through the TIA.