We Verify Every Carrier Charge
Most providers machine-audit freight charges. In essence, they merely check that each charge is the correct amount based on your tariffs.
This methodology omits an important aspect of the auditing responsibility. It does not confirm that the carrier is entitled to payment. If the carrier did not perform the service, you should not pay the charge. For instance, if a carrier inspects your freight and does not find a discrepancy with the bill of lading, you should not be charged a Weight & Inspection fee.
UTS adds more value by confirming both the validity and accuracy of each charge:
- We notify you whenever a carrier adjusts your freight charges.
- We investigate every adjustment and reverse invalid charges.
- We help fix recurring issues such as an incorrect product description and stop the fee going forward.
We find exceptions in 18% of the shipments we audit. Billing exceptions include wrong tariffs, wrong discounts, weight & inspections, and added accessorials.